Privacy Policy

Collection & Use of Information

We collect personal information when you purchase an item from us, either in store or online, or if you apply for an account with us. This information will be used for the delivery of our goods, the maintenance of our marketing database and the provision of your credit account. This information may be provided to our business associates and others for purposes directly related to the purpose for which the personal information is collected. We will not use or disclose your personal information for any other purpose without your consent unless we are legally required to.

The type of information we collect and store is:

• Your Name
• Address
• Phone Number
• Email Address
• And the details of your purchase with us.

We do not store credit card details. All credit card information is passed onto our bank for processing. We may also from time to time request a copy of your driver's licence and credit card to confirm delivery if you are not going to be home to ensure the transaction is not fraudulent.

Security

The security of your personal data is paramount to us. We take all reasonable steps to ensure that your personal information is secure including using industry standard Secure Sockets Layer (SSL) encryption software. However, no system is 100% secure or error free. We cannot guarantee that your personal information is totally protected, for example from hackers or misuse. If you enter your personal information on our website, you should exercise due care to safeguard your passwords, ID numbers and other special access features associated with our website.

Cookies

Cookies are routinely used by most, if not all, e-commerce merchants, including Galvin Hardware. Cookies are small blocks of text which are sent to your browser from a website. Only our website has access to the information in our cookies. This information about the user enables us to track and personalise our site to enhance your experience. For instance, by setting a cookie on our website, we can provide you with storage of items in your shopping cart between visits. These cookies can in no way be used by us or anyone else to get data from your hard drive, obtain your e-mail address or access sensitive information about you as an individual. Cookies must meet strict specifications to ensure that they are not used to compromise security. If you disable cookies on your web browser, you may not be able to fully experience all features of the Galvin Hardware website, including a personalised shopping experience.

Communication & Marketing

If you have made a purchase from our e-commerce store we may occasionally update you on our latest products, news and special offers via e-mail or post. You will also be given the opportunity to receive such communications from us when you create an account with us. All existing customers and account holders have the option to opt-out of receiving marketing communications from Galvin Hardware. If you do not wish to continue to receive marketing from us you should opt-out, you can click on the "unsubscribe" link in any email communications which we might send you.

Third Parties

The Galvin Hardware website contains links to other sites. While we enforce our privacy policy with respect to information gathered on our site, we are not responsible for any information you provide to other websites you may access through links on our site.

Accessing & Correcting Information

The personal details we collect from you may be viewed upon request, except in circumstances where Galvin Hardware is permitted by law to withhold information. If you think that the information we hold is inaccurate please contact us on (08) 9446 6333. We will make every endeavour to ensure that the information is updated. Alternatively, you may wish to advise us via submission of a webform on our website. Please be aware that if you are advising of the need to change our records, you may be requested to put the changes in writing.

Changes to This Policy

We reserve the right to modify this privacy policy at any time without notice. It is your responsibility to review this disclaimer periodically to stay informed about any changes. Your use of this website constitutes your acceptance of this privacy policy. By accessing and using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you do not agree with any part of this, please do not use our website.